Below are some frequently asked questions about us and our services.

 

+ Why should we invest in a professional photographer?

This all depends on your particular goals and the answer will be different for most. A lot of the work that we do is focused on producing content for marketing. In this context, if you value your brand and believe in your product or service then why would you risk portraying them via generic stock imagery or via budget photography.

Commissioning high-quality photography for your project should be as important as your logo or design elements. Just like these, photos can be used in different formats and on different platforms to deliver a return on your investment for months or years to come.

+ Where do you work?

We are based in Manchester, North West, UK. We work locally in Cheshire, Lancashire, Yorkshire, often in Liverpool, Leeds and Sheffield. We have a number of clients that require us on shoots across the country and enjoy travelling to new locations and spend a lot of time shooting in Central London.

Over the years we have also been tasked with projects internationally on a number of occasions. Travel arrangements are either made by the client or ourselves, we don’t mind either way.

+ What kind of photography projects do you take on?

Commercial & Corporate

Content for businesses, PR/press release materials, headshots/portraits, and small networking events right the way up to multiple photographers capturing large scale conferences or exhibitions.

On Location

Property, food photography and event photography.

Art & Music

Creative portraits for musicians, music events, live music performances, theatre performances and promo shoots.

+ How do you charge for photography?

We have differing structures for pricing some services but mostly charge by half or full day. Our prices are given as a flat rate for simplicity and include travel, accommodation or subsistence where applicable. We provide free, no-obligation quotes.

Additional charges will apply for some locations, models, props and any rental of any specialist equipment.

+ What is your style?

Our style varies between some services and projects but the basic principles are similar. Modern, creative and clean. Some of our work is posed due to the subject, but most could be described as natural or ‘documentary’.

+ Why Decoy Media?

We love what we do! We are an experienced team that have varied backgrounds, bringing a wealth of knowledge to any project we’re involved with. When working together we match our styles ensuring consistency throughout the content we deliver.

Founded in 2011 we have worked with many household name brands, capturing high-quality images, delivered with professional service and a friendly approach.

+ Can you arrange more than one photographer?

No problem. We have an experienced team that works very well together, creating a consistent set of images by matching styles and ensuring everything is covered.

+ How much notice do you require for a shoot?

The more the better! Even simple projects can require logistical problems solving and the more notice we have before a shoot, the more time we have to plan for it.

+ Do you have public liability insurance?

Yes, we have £2 million of public liability insurance with Hiscox. If you require a copy of this prior to the shoot please just ask.

+ What does the editing process involve?

We select all of the best images from each shoot. Photos left on the cutting room floor are duplicates, people caught blinking, the occasional out of focus shot, things like that. We then edit the selected images individually correcting exposure, contrast, levels, colours and cropping, amongst other techniques, to achieve the final result.

Advanced retouching is not included within our rates and can be added for an additional fee.

+ How soon will we get our photos and how are they delivered?

After 8 years in the industry, we understand the importance of speed. We offer same day/next day edited key shots and fast 3-5 day delivery on full edited photo sets as standard. All to ensure that your audience is seeing the images whilst they are relevant.

If you require same day or next day delivery on all of your images this is available for an additional fee.

Your photos are then sent via a secure online gallery where you can download at different sizes, share with collaborators or even order high-quality prints.

+ What if your camera breaks during the shoot?

We take redundancy seriously and never travel to a job without spares. We generally shoot on two cameras so if there is an issue, we still have one to fall back on. If a lens or a flash fails we always have a replacement that will produce the same results. Our cameras also record images to two cards simultaneously just in case of card failure.

+ Will you be smartly dressed?

Yes, we understand that when working within your event or at your place of business we are representing your business too. We wear smart black shoes, dark jeans and a shirt or blouse. If you require something different please don’t hesitate to ask.

+ Who will own the rights to the images?

Upon payment of your balance, you have lifetime global reproduction rights to the images. We will retain the copyright, as is standard with most professional photographers.

+ What payment methods do you accept?

Although we prefer payment via bank transfer via an invoice, we also offer credit or debit card payments via Stripe.

+ What is your cancellation policy?

Deposit and balance payments are non-refundable for cancellations. If you would like to reschedule please get in touch asap and we will try and accommodate your needs.

 

If you have any other questions feel free to get in touch via our contact form below or by phone.

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